Frequently Asked Questions
Everything you need to know about our premium leather goods.
What kind of leather do you use for your products?
We exclusively use premium full-grain leather, which is the highest quality grade available. It develops a unique patina over time and is known for its durability and natural texture.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please note that personalized or custom-engraved items are final sale and cannot be returned.
Do your leather cases support wireless charging?
Yes, our phone cases and accessories are designed to be thin enough to support Qi-standard wireless charging and MagSafe compatibility without removing the case.
How should I care for my Venito leather product?
To maintain the leather's quality, avoid prolonged exposure to direct sunlight or moisture. We recommend using a high-quality leather conditioner every 3-6 months to keep the material supple.
Do you offer a warranty on your products?
Every Venito Leather product comes with a one-year limited warranty covering manufacturing defects in materials and workmanship from the date of purchase.